Yes, clients can cancel their account at any time during their trial period if they are not satisfied with our services. If they cancel before the trial ends, no payment will be due. However, once the trial is canceled, the client will lose the copyright to any delivered work and will no longer be able to use it.
If a client chooses to continue working with us, their trial period will be integrated into their first billing period.
Follow this link to see how clients can request an account cancellation.