Payments are overdue as soon as they are past the due date of the invoice. To see which invoices are overdue go to the reporting section of Quickbooks via this link and look for the report called Accounts receivable aging detail.

To communicate with the client go to the [email protected] email inbox. Start drafting a new email while using the HubSpot Gmail extension. Use the email addresses as entered in Quickbooks and pull the template from HubSpot.

On HubSpot there are 4 templates related to late payments that communicate late payment fees and the suspension of the account. Start with the first email and adjust according to the amount of days the account is overdue.