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What is Designity's policy on canceling or pausing my plan?
What is Designity's policy on canceling or pausing my plan?

Overview on Designity's flexible business model, and explanation on pausing and canceling your subscription with us.

Updated over a week ago

Designity's plans are completely flexible! You can cancel your plan at any time with a 7-day notice before the renewal date. Cancelations will ONLY be accepted through your Designity portal, or they will not go into effect.

Additionally, we offer the option to pause your plan instead of canceling it outright. By choosing to pause, you'll pay $395 per month, but you’ll receive the following benefits:

  • Continue working with the same Creative Director when you reactivate your plan.

  • You can consult with your Creative Director on one weekly call.

  • You can maintain access to all source files, ensuring a seamless continuation when you choose to activate your plan again.

  • Resume your projects without needing a new onboarding process—pick up where you left off!

  • Enjoy price stability, as you won't be affected by any pricing increases; your rate remains unchanged.

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